Author: Gene Fayerberg
Estimated reading time: 10 minutes
Three ways to use sustainable AI in the retail industry
Consumers these days are becoming increasingly aware of AI and other technology used by brands and retailers. Especially amid the loudening conversations surrounding security and ecological footprint, it’s crucial to ensure your AI initiatives are having the right impact and that your brand is following ethical practices. Let’s explore three ways to reimagine technology retail…
Estimated reading time: 10 minutes
Ready, set, translate: Top three qualities you must look for in an instant translator
Thanks to online marketplaces and the increase in disposable income, customers are no longer limited to local options. In fact, cross-border ecommerce is expected to grow 107% between now and 2028, with value exceeding $3 trillion. With global buying comes the need for global support, so it’s easy to see why B2B and B2C organizations…
Estimated reading time: 10 minutes
Efficiency Meets Effectiveness: Harnessing Automatic Translation to Provide Proactive Support
Customer support has long been seen as a reactive function. Customer comes to a brand with a problem, the brand solves that problem, and all’s well, right? However, in the age of omnichannel communication, reactive customer service is no longer enough. The customer journey is sprawled out across multiple digital and offline touchpoints. Today’s customer…
Estimated reading time: 10 minutes
Unlocking Global Accessibility: How Automatic Translation Enhances Support and Empowers Customers
It’s becoming increasingly clear, especially now with advancements in AI and communications, that customer service can be a major revenue driver for businesses. Good customer service can help brands retain loyal customers and bring in new ones. On the flip side, poor customer service puts $3.7 trillion annually in sales at risk. In spite of…
Get More People on Vacation With AI-Powered Translations
People love vacationing. Whether it’s a weekend getaway to the nearest big city or a month-long cross-country excursion, the desire to explore, unwind and create lasting memories is something connecting us all. Another connection? The challenge of planning a trip, especially one requiring a passport. Although planning international travel can sometimes include roadblocks like language…
