The Importance of Data Privacy and Security in Customer Service Translation

Introducing a translation provider into your tech stack? Don’t let a vendor’s poor security compromise data privacy. Here’s what security measures to look out for, and why they’re so important.

AI & Data Privacy Concerns: Does AI Threaten Customer Privacy?

With consumer data privacy concerns and global regulations on the rise, brands are unsure if they can fully employ AI-enabled technology while still protecting customers’ data privacy. Here’s our take.