Scalable multilingual customer support within Oracle
Communicate with your customers on Oracle in any language using Answer/Article, Incident, or Chat translation.
Integrate with our products for the best multilingual customer support
Combine the robust features of our core technology with Oracle’s customer support tools. We help your team deliver the most accurate, intelligent multilingual customer service and company-specific translations.
Live chat translation
Fast response time
Improve CSAT and NPS
Companies that respond to customer requests within ten hours enjoy CSAT scores of over 90 percent. When using our integrations, our customers see CSAT and NPS improvement across the board, including response time.
Communicate in More Than 100 Languages
Our products allow monolingual customer service agents to communicate with customers in more than 100 languages in real time. We provide excellent translations for obscure and traditionally difficult-to-translate languages.
Industry and product specific glossaries
Create Personalized Experiences
We personalize your customer’s experience by creating industry and company-specific glossaries so translations of product names, slogans and branding are correctly and quickly translated across all languages.
Ready to get started?
The best way to understand our products is to try them yourself.