Salesforce Chat Translation API
Chat With Customers in Any Language, Directly in Salesforce
What if your support agents could communicate with customers in any language, without ever having to leave Salesforce? Language I/O’s Salesforce chat translation app breaks down language barriers during live chat conversations, allowing you to scale up multilingual support operations without hiring more agents.
Salesforce users around the world trust Language I/O to power real-time,
multilingual chat support for the whole team.
Start translating chats in Salesforce fast with our easy-to-install AppExchange app
With Language I/O’s plug-and-play API for Salesforce Chat, your customer support team can get up and running with accurate chat translations in 24 hours.
Translate messages across all of
your chat channels
Do you communicate with your customers via text applications such as WhatsApp? How about
conversational AI methods such as Salesforce Einstein? No matter how you chat with your customers,
we have you covered.
Salesforce Chat
Social Media Chat
Salesforce Chatbots
All the features you need to power multilingual chats
in Salesforce
Automated, real-time chat translation eliminates unnecessary delays in providing multilingual support.
Integrates directly into Salesforce so that you can maintain your existing workflows.
AI-powered technology continually optimizes language and translation quality without manual training.
Our versatile technology aggregates the world’s leading translation engines, providing chat translations in 150+ languages.
Eliminate confusion with consistent, accurate handling of industry- and brand-specific terminology.
Preserve data privacy and protect PII with our GDPR compliant and ISO 27001 certified integration.
The tool is very easy to use as well as easy to implement. Works on Salesforce Classic and Lightning as well.
LIO was always very responsive and quick to answer our questions. Their support is what made our deployment of this tool a big success.
Language I/O team were very helpful with our onboarding, from beginning a trial through to implementation assistance.
