The gaming industry is highly competitive, pulling in $160 Billion worldwide in 2020, making it one of the most profitable segments in the entertainment industry. Companies that want to stand out in this large and growing market need to both build a fan base, and then hold on to it to remain competitive. That means producing engaging new games to entice customers to buy, as well as providing top notch customer support to keep gamers interested in playing their games.
If you’re a gamer, you know that every game has its own language. Characters, weapons and accessories have different names and those playing with them use different jargon while playing. If you’re not a gamer, listening to these back and forths can feel like German 101 all over again, maybe worse. So imagine being the […]