WEBINAR
Leveraging AI to expand globally while protecting your brand and customers
The AI boom is coming for every industry. How do global brands and retailers join this revolution, while prioritizing security and customer loyalty?
Retail has no borders in today’s digitally interconnected world. Cross-border ecommerce is soaring, shopper expectations are evolving rapidly, and keeping up with all these changes while ensuring customer loyalty has become both complex and crucial.
Add to this mix language barriers, and it’s easy for your brand to get lost in translation before you get through to your customer. English is no longer enough, even in the US. Consider this: Nearly 66 million individuals in the US alone use a non-English language at home, and the number of households speaking a language other than English is rising year on year.
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Our Experts
Viviana Bertinetto
CCO, Language I/O
Anna Murafa
Sr Manager of CX Operations, Shutterstock
Ready for Retail 2.0?
Communicating with your customer in their preferred language is the first step to elevating your customer service and helping your customer feel at home — and it’s also one of the most effective ways to leverage AI to earn shopper trust and loyalty around the world.
In this on-demand webinar, Anna Murafa, Senior Manager of CX Operations at Shutterstock, and Viviana Bertinetto, CCO at Language I/O, discuss the power of breaking linguistic barriers to truly connect, deepen mutual understanding and foster relationships across diverse demographics.
We’ll tell you all about:
- How a cutting-edge blend of chat and AI technologies is redefining the way brands and retailers communicate with customers
- Crafting personalized, smooth and engaging customer experiences that foster loyalty and repeat business — while ensuring that your customer data is protected
- Best practices and strategies to implement AI-driven chat solutions to boost customer loyalty and expand to new markets swiftly and economically
- Deeper insights from successful real-world implementations that enhanced multilingual support while optimizing costs
Sign up to watch this webinar on demand, and take your shopper experience to the next level.
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