Don’t let language barriers stop you from expanding globally
Scaling a business into new markets can have many challenges, but language doesn’t have to be one of them. With Language I/O’s real-time conversational translation technology, set your business expansion plans up for success by enabling your team to communicate internally and externally in 150+ languages, all within the tools you already use.
Global enterprises rely on Language I/O to operate internationally without language barriers.
Make language one less thing to worry about during global expansion
Extend global support hours
On-the-clock agents in one timezone can step in for those in another.
Hire for talent, not language skill
Staff and allocate personnel based on skill rather than language.
Supercharge agent productivity
Allocate multilingual tickets to any member of the team
Shorten customer wait times
Customers don’t have to wait for someone who speaks their language
Spend less time hiring and training
Use your existing team to support new markets
The most powerful real-time translation solution
10 of the worlds leading engines
Enable monolingual technical experts to step into complex multilingual tasks
Tune translations to your brand
Our self-improving glossary customizes each multilingual conversation to your brand. Industry- and company-specific terms are translated accurately, keeping things clear for customers and agents alike.
Reusable translations
Get charged only once for translations you need to use again and again
Powerful customer dashboards
Stay on top of translation usage and quality via a customized data dashboard
Speed to market
Get all your agents speaking 150+ languages overnight
Easy to integrate where you work
Optimize customer support operations without impacting your agents’ workflows
Security that keeps customers protected
We are committed to protecting customer data, and our GDPR-compliant and ISO 27001-certified software reflects that. We encrypt customer data prior to sending content for translation, and we never store personally identifiable information (PII) in our log files or database.
Multilingual support for all the channels you use to communicate
Chat, email, and author FAQ articles, within your existing systems
Language I/O seamlessly integrates with your CRM, whether it is Salesforce, Zendesk, ServiceNow or Oracle, so there is little impact on your agent’s current workflows. Don’t use any of these platforms? We also provide a Chrome Extension for anywhere you browse, and an API for anywhere you build.
The ease of our integrations means that you can be up and running in less than a day. That’s why we’ve been recognized on G2 as having the easiest setup.
Our customers love us