Author: Rachel Riebeling
Estimated reading time: 10 minutes
How Do You Measure Success in International Business?: Effective Communication
Guest blogger Greg Stoller is an entrepreneur and a senior lecturer on entrepreneurship, experiential learning and international business at Boston University’s Questrom School of Business in Boston. With the increase in globalization and China’s move to effectively integrate their Belt and Road Initiative, consistent, international communication will become more important than ever. However, despite advances in…
Estimated reading time: 10 minutes
Language I/O’s Multilingual Customer Support Platform Integrates with Zendesk
Organizations using Zendesk Support can now engage with customers in more than 150 languages using Language I/O Response for translation of Support tickets and Language I/O Help for Guide article translation. “We know that 74 percent of consumers are more likely to buy a product or service if customer support is offered in their language.”…
Estimated reading time: 10 minutes
Language I/O Granted Entrance to UW Business Incubator
Looking out from the top floor windows of the Wyoming Technology & Business Center (WTBC) in Laramie Friday, I was feeling dazed and happy. I had just returned late the previous night from Dreamforce in San Francisco where Language I/O Owner/Co-Founder Kaarina Kvaavik and I had been meeting with clients, partners and prospects at the massive Salesforce Dreamforce event. During these trips one question always comes…
Estimated reading time: 10 minutes
How Your Company Can Have Multilingual Customer Support in Five Easy Steps
Looking to transition your customer support organization from supporting customers in one language to supporting customers in many languages? These five easy steps will get you there. By Heather Morgan Shoemaker, Language I/O co-founder Customer support managers are often relegated to the sidelines during a product launch into a new language. The company focuses entirely on…
Estimated reading time: 10 minutes
Language I/O and Women in Localization Speak at XTM Live
Language I/O Co-Founder Kaarina Kvaavik will join Women in Localization members for a panel discussion about localization at the XTM Live conference in Boston Sept. 17 at 4 p.m. “We’ve always supported Women in Localization and couldn’t be happier to have the opportunity to share the stage with them,” Kvaavik said. “As the localization industry continues growing, it’s important…