Author: Rachel Riebeling
Estimated reading time: 10 minutes
DeepL vs. Google Translate: How Do They Compare?
DeepL and Google Translate are two widely available translation tools. Here’s how they stack up against one another.
Estimated reading time: 10 minutes
Considerations of Using Google Translate to Translate Live Chats with Customers
To power multilingual live chats with customers, organizations may be tempted to use Google Translate. Here’s what to consider before making that decision.
Estimated reading time: 10 minutes
Life at Language I/O: Building Team Synergy with a Meetup in the Mountains
Every year, our team heads to Jackson Hole in Wyoming for a company retreat. Learn why we meet in the mountains and how it helps bring our team together in more ways than one.
Estimated reading time: 10 minutes
The State of Real-Time Chat Translation in Modern Customer Service
Customers are increasingly expecting brands to provide fast support in their native language. Here are brands’ options for supporting a multilingual customer base.
Estimated reading time: 10 minutes
AI & Data Privacy Concerns: Does AI Threaten Customer Privacy?
With consumer data privacy concerns and global regulations on the rise, brands are unsure if they can fully employ AI-enabled technology while still protecting customers’ data privacy. Here’s our take.