Level Up Multilingual Player Support Without Increasing Headcount
Don’t be AFK when global players need customer support in their native language. With Language I/O, your monolingual support agents can deliver top-tier support to players in more than 150+ languages, without having to worry about game-specific terminology getting mistranslated.
Multilingual support experiences that get
global players back in the game
Whether the issue is related to hardware, payment processing, or in-game bugs, using Language I/O makes it easy
to resolve players’ issues quickly, helping them get back to beating bosses and completing quests.
Article translation
Easily translate your library of player support articles into any language.
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Quality player support for every type of gamer
Is your player farming materials or playing a farming game? No matter the context, our technology is finely tuned to provide the best quality translation.
Get the best translation for your players
Whether your gamers speak Spanish, Chinese, Korean, or any of 150+ other languages, we use the best translation technology to generate the highest quality translation, every time. Then we apply our self-improving glossary so that game-specific verbiage is translated accurately.
Fits seamlessly in your existing tools
Our software integrates directly into your customer relationship management (CRM) system via native integration or our flexible API, so that generating and accessing translations is as easy as clicking a button.
Fits seamlessly in your existing tools
Our software integrates directly into your CRM via native integration or our flexible API, so that generating and accessing translations is as easy as clicking a button.
Turn your top-performing agents into polyglots
Brand affinity goes a long way in the gaming world. Your best, most knowledgeable agents are stars in their native language—now help expand their reach by giving them the ability to service customers in any language.
Protect players’ data
Players who want to get back to gaming fast aren’t necessarily being careful with their personal data. But don’t worry—we’re GDPR compliant and ISO 27001 certified. We mask all personal data prior to having it translated, and never store content in our database.
Protected personal data
Travelers who need answers fast likely aren’t being careful with their personal data, which is why we encrypt all PII and never store customer data in our database or elsewhere. Our technology is GDPR and CCPA compliant as well as ISO 27001 certified.
“ Thank you so much for all your support. It’s been an invigorating experience partnering with Language I/O and I’m so excited about what we can achieve. I’ve been particularly impressed by your quick responses and your drive to seek improvements through innovative solutions. ”
-Language I/O Customer
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