Elevate shopper experience with instant multilingual support
No matter where your shoppers are, Language I/O’s AI-powered translation platform will drive your high-quality, timely customer service in 150+ languages — with your current team, within your budget.
Global brands and retailers rely on Language I/O for fluent and accurate support translation
Language I/O powers your team with
Operational flexibility
In season or off season, growing globally or locally: Eliminate language barriers and hiring from the equation, and boost your current team’s productivity with fluent translations in real time.
Airtight security
We don’t store shopper data. Ever. Period. We encrypt personal and sensitive information during all conversations, so you can protect your customers and their data.
Unparalleled and uninterrupted quality
Stay ahead with always blazing fast, and highly accurate, and culturally sensitive translation — yes, even in rare languages and with slang, misspellings or jargon.
Complete control and all the insights you need
Whether ticket volumes spike or drop, you’ll always have the situation under control. Plus, with our sophisticated analytics, you always stay on top of translation data, usage and ROI.
“Language I/O enables us to adapt to fluctuations in customer service volumes by providing scalable language support solutions. Whether during in-season peaks or off-season lulls, we can rely on Language I/O to ensure uninterrupted support for our customers in France and Germany, thereby enhancing our operational flexibility and efficiency.”
— Emma Keane, Head of Localization at Balsam Brands
Get translating in less than 24 hours
Language I/O directly integrates with your favorite CRMs, and we have a secure API and a browser extension to connect with your customers on all your preferred channels and their preferred languages.
Global shopper experience, redefined
Move the needle on metrics that matter
Improve customer experience and drive loyalty: Your team can resolve issues at first contact and reduce waiting times, delighting your customers in their preferred language.
Scale, without expanding your team or budget
Expand to new regions, communicate in more languages, boost operational efficiency — you can do it all with Language I/O and your current team, while lowering costs.
Keep up your standards as your catalog grows
Have new products that need great technical expertise or support documentation that evolves with your business? We’ll take care of the high-quality translation that keeps up with you.
Our customers love us