Author: Rachel Riebeling

Nelson Mandela rightly pointed that “if you talk to a man in a language he understands, that goes to his head. If you talk to him in his own language, that goes to his heart.” As such, it seems fair to say that organizations operating on a global scale must offer a service tailored to…

Why do humans hate chatbots so much? In an April 27, 2021 article in Information Week, writer Lisa Morgan surmises that our hatred of chatbots comes down to language. “Many chatbots communicate in English because it’s the most popular language in the world (when one considers native and non-native speakers),” Morgan writes. “In fact, there are 160 English…

If you’re using Oracle live chat, and you are not translating those chats into the languages that your customers speak, you’re missing out on business. Seventy-four percent of consumers prefer to buy products in their native language, so it’s imperative that you communicate with your customers in the languages they speak. Thankfully, Oracle has some great…

Take your business overseas! On April 28 from 9 a.m. – 12 p.m. PDT, join us for the Building Blocks to Going Global virtual conference, organized by Systran. This multilingual customer support conference is the opportunity for you to set your business for success in its global expansion process. Among the various attendees, Heather Morgan…

In recognition of International Women’s Day, which we are honoring a few days late because we’re in a serious growth stage, let’s take a look at Language I/O co-founders—both women—and their badassness. Heather Morgan Shoemaker Heather’s tech career has been bright but also mired in the discrimination that many women in tech have been exposed…