Author: Rachel Riebeling
Estimated reading time: 10 minutes
Save Money on Support Costs with New Chat Translation Software
New software, Language I/O® Chat, allows companies to speak to customers in any language over chat saving on support costs and service time. Software company Language I/O, recently released LanguageI/O® Chat, a tool that allows companies to provide real-time, multilingual customer service chat support inside several major platforms including Salesforce and Oracle Service Cloud. By adding chat translation…
Estimated reading time: 10 minutes
Language I/O Chat Completes Omnichannel Support Trifecta
Language I/O recently released Language I/O® Chat, completing its comprehensive multilingual, omnichannel suite of support software. “We now enable companies to provide customer support in any language over ANY channel,” said Kaarina Kvaavik, co-founder of Language I/O. “Our customers are already seeing tremendous cost reductions by using our existing products for self-help articles and ticket/email…
Estimated reading time: 10 minutes
Language I/O Welcomes Top Development Talent to the Team
Three months into 2017 and it’s already proving to be an exciting year here at Language I/O. To support our rapidly growing customer list, we recently welcomed top industry talent to our development team. In March, Craig Boal joined Language I/O as the director of software development at the Cheyenne, Wyo. headquarters. Boal came to…
Estimated reading time: 10 minutes
From One Startup To Another, Here’s How We Can Cut Translation Costs
Startups, we know floating along on a shoestring budget means getting creative. One minute you’re developing a social media marketing piece, the next you’re playing barista for a client. We’ve been there and in some ways, we still are there. One of the many things that we’ve learned along the shoestring trail is that skimping…
Estimated reading time: 10 minutes
Lost in Translation Remains Key Hurdle for International Business
Earlier this year, Hult business school out of Massachusetts listed “communication difficulties and cultural differences” as one of the top 11 challenges international businesses will face this year. We couldn’t agree more. While machine translation tools are often the only and best option for on the spot can-you-help-me-get-to-the-airport translations, when it comes to business transactions,…