Life at Language IO: Living Abroad and Growing Professionally as an Intern

Karson Potter shares his experience working as an Accounting and Finance Intern at Language IO while living abroad.

How Real-Time Translation Software Eliminates Customer Service Hiring Headaches

Hiring multilingual customer service agents can be a challenge for businesses; here’s how translation technology alleviates those headaches.

Language IO Introduces New, All-Inclusive Subscription that Covers Human & Machine Translation Plus Apps

The company’s new pricing involves a credit-based subscription that encompasses all software and translation services offered by the company.

World Class Data Scientist Joins Language IO Team

“We are thrilled to welcome one of the foremost data scientists to our team,” said LIO CEO Heather Morgan Shoemaker. “This is an all-woman, three-person team consisting of Dr. Dodel, Alanna Larson, Jing Zhao and will help us bring accurate, real-time, conversational translation to the entire world. We are thrilled to welcome Dr. Dodel to […]

Language IO Introduces a Multilingual Chatbot for Salesforce

Enabling Global Organizations to Provide Immediate and Accurate Customer Support Cheyenne, Wyoming  – Language IO, powering meaningful conversations between global organizations and their customers, today released  its multilingual chatbot for Salesforce. Live chat is expected to grow by 87% over the next 12-18 months and real-time conversations help increase the customer retention rate by 50%. […]

Pushing the Boundaries of Multilingual Customer Support: Join Us at #LocWorld44

Pushing the Boundaries of Multilingual Customer Support: join us from June 8-10 as our CEO Heather Morgan Shoemaker kicks of LocWorld44!

Join Us June 17 for a Free Webinar About Chatbot Translation

Join Language IO and CRMXchange on Thursday, June 17th at 1:00 p.m. EST for a free webinar about chatbot translation technology. Like LIO, you’re probably using chatbots to answer basic questions from consumers—How do I reset my password? Can I get a demo? Who is my billing contact?—great for English speaking customers, not so great […]

Language IO Releases Gaming Industry Findings

Language IO (LIO), powering meaningful conversations between global organizations and their customers, today announced the findings of a joint survey with Nimdzi Insights. Localization and accurate translation of gaming terms is key for the gaming industry, as 45 percent of the sector’s total revenues come from international sales with players in all languages coming together. […]

Learn about Our Translation Solution for the Gaming Industry – Join our Webinar – on May 27, 2021

On May 27, come learn more about the importance of engaging with customers in their native languages with  Language IO and CustomerThink during our free webinar. You’ll hear from representatives from one of the largest video conferencing companies in the world as they explain how Language IO’s technology has helped resolve their customers and support […]