Author: Rachel Riebeling

Sometimes all you expect in a week is a little turkey and pumpkin pie and instead you get named the fastest growing company in Wyoming! Over the Thanksgiving holiday, the Wyoming Business Report ranked the fastest growing companies in the state based on revenue and Language I/O ended up in the No. 1 slot. “We tried to…

Your company’s growing, your customers need help, you know there’s dozens of multilingual customer service solutions out there, but how do you choose the right one? We live in the customer service space and we understand how overwhelming the options can be, which is why we’ve put together a list of things to consider when…

Ivy Hughes has always had at least two jobs. She has ghost written books for c-level execs at major US companies. She has been a government reporter, alternative energy reporter and has freelanced for Entrepreneur and Success magazines. She has been sent all over the world to write her stories, including to Abu Dhabi where…

Here are the five most important steps to transition your customer support organization from supporting customers in one language to supporting customers in many languages. Customer support managers are often relegated to the sidelines during a product launch into a new language. The company focuses entirely on translation of the user interface, leaving customer support…

Keeping up with rapid growth isn’t easy, but it’s fun and it brings new talent to multilingual customer service company, Language I/O. Talent like Viviana Bertinetto, Matt Cook and Alanna Larson, a trio we recently welcomed to our team. Viviana is our new project manager. Matt and Alanna are developers. Here’s a little insight into the new team…